General terms and conditions
GENERAL TERMS AND CONDITIONS
ProfiVN shop s. r. o.
1. Introductory provisions
1.1. These General Terms and Conditions (the “GTC”) govern the relations between the parties to the purchase agreement, on the one hand the company ProfiVN shop s. r. o., CIN: 55 547 858, with the registered office Špitálska 10, 811 08 Bratislava, Slovakia, registered in the Commercial Register of the Municipal Court Bratislava III, section Sro, entry No. 170874/B as the Seller and on the other hand, the Buyer, who can be a business entity, but also a consumer.
1.2. The Parties defined the following terms for the purposes of the GTC:
1.2.1. The “Seller” means ProfiVN shop s. r. o., CIN: 55 547 858, with the registered office Špitálska 10, 811 08 Bratislava, Slovakia, registered in the Commercial Register of the Municipal Court Bratislava III, section Sro, entry No. 170874/B.
1.2.2. The “Buyer” means the Consumer or the Entrepreneur.
1.2.3. The “Consumer” means a natural person who, when concluding and performing a consumer contract, does not act within the scope of their business or other business activity.
1.2.4. The “Entrepreneur” means:
- a person registered in the Commercial Register,
- a person who does business on the basis of a trade license,
- a person who does business on the basis of a non-trade license under specific regulations,
- a person who carries out agricultural production and is registered under a special regulation.
In the event that the Buyer specifies the CIN in their order, the Buyer shall be deemed to place an order as the Entrepreneur and it shall be noted that the rules set out in the GTC for entrepreneurs apply thereto.
1.2.5. The “Civil Code” means the Act No. 40/1964 Coll. Civil Code, as amended by later regulations.
1.2.6. The “Commercial Code” means the Act No. 513/1991 Coll. Commercial Code, as amended by later regulations.
1.2.7. The “Act” means the Act No. 108/2024 Coll. on the protection of consumers when selling goods or providing services under a distance contract or a contract concluded outside the premises of the Seller and on amendments and supplements to certain acts as amended in the Slovak Republic.
1.3. The legal relations of the Seller with the Buyer, who is an Entrepreneur, not expressly regulated by these General Terms and Conditions, are governed by the relevant provisions of the Commercial Code.
1.4. The legal relationships of the Seller with the Buyer, who is the Consumer, not expressly regulated by these GTC shall be governed by the relevant provisions of the Civil Code and related legislation.
1.5. By creating an order, the Buyer confirms that he has become familiar with these GTC, with the wording being accessible on the website www.vnbeauty.store and forming an integral part together with the pre-contractual notice for the Consumer contained in Article 2 of the GTC, as well as the complaints procedure and the conditions of personal data protection, and that he agrees with them in the version valid and effective at the moment of creating the order.
1.6. These GTC apply to all contracts concluded at a distance via the e-shop www.vnbeauty.store.
2. Notice before concluding the contract for the Consumer as Buyer
2.1. The Seller informs the Consumer as Buyer, in accordance with the Law, that:
2.1.1. the costs of distance communication means do not differ from the basic rate (in the case of internet or telephone connection according to the conditions of the Buyer’s operator; the Seller does not charge any additional fees; this does not apply to contractual transport);
2.1.2. requires payment of the purchase price before the Buyer receives the performance from the Seller, or the obligation to pay an advance payment or similar payment related to the Buyer’s request for the provision of specific services, if such services are requested and provided;
2.1.3. the Seller does not conclude contracts whose subject is repeated performance;
2.1.4. the prices of goods and services on the website www.vnbeauty.store are stated including VAT and including all fees established by law; however, the cost of delivery of goods or services varies depending on the chosen delivery method, transport providers and the payment method of the order,
2.1.6. the Consumer has the right to withdraw from the contract under the conditions specified in Article 4 of these Terms and Conditions.
3. Purchase Agreement
3.1. A distance order is created at the moment when the Buyer places the selected goods, service or electronic content into the cart and submits the order. The Buyer is obliged to check all data that he/she entered or selected when creating the order. The Buyer acknowledges that the color display of the goods on the monitor may not exactly correspond to the real color shades as perceived in reality. The display of color shades depends, among other things, on the quality of the display monitor or other similar device.
3.2. The distance purchase agreement is concluded by confirmation of the order created by the Buyer by the Seller; the Seller is not responsible for any data transmission errors. The Seller shall promptly confirm the conclusion of the contract to the Buyer by an informational email sent to the email address provided by the Buyer.
3.3. The concluded contract (including the agreed price) may only be amended or cancelled by agreement of the parties or on the basis of legal grounds, unless these Terms and Conditions provide otherwise.
3.4. By the purchase agreement, the Seller undertakes to deliver to the Buyer the goods that are the subject of the purchase and enable the Buyer to acquire ownership of them, and the Buyer undertakes to receive the goods and pay the purchase price to the Seller.
3.5. The Seller fulfills the obligation to deliver the goods to the Buyer by handing them over to the carrier. If the Buyer does not accept the goods, the Seller is entitled to claim compensation for damages in the amount of the actual costs of the unsuccessful attempt to deliver the order and its return to the Seller. The Seller is entitled to offset this claim against the already paid order price and in such case shall return the paid purchase price to the Buyer reduced by the costs of delivery and return of the goods. This does not apply if the Buyer refuses to accept the goods due to damage to the packaging, which must be proven by a photo of the shipment and the reason must also be reported to the courier.
3.6. If the Seller is to send the goods through a carrier and the Buyer is an Entrepreneur, the Seller’s obligation is deemed fulfilled upon handing over the goods to the carrier for transportation to the Buyer, while at the same time allowing the Buyer to exercise rights arising from the transport contract against the carrier.
3.7. The Buyer is obliged, upon receipt of the goods (both personal and non-personal delivery), to check the completeness of the packaging. In case of delivery by courier, if damage and/or incompleteness of the goods is discovered upon receipt, the Buyer is obliged to immediately draw up a damage report on the spot regarding the incompleteness of the package. Later complaints of this type will only be accepted if the Buyer proves that the claimed defects already existed at the time of receipt. In case of personal collection, the Buyer is obliged to check the contents of the package, as in the case of a later complaint it will be necessary to prove the incompleteness of the package at the time of receipt.
3.8. The Seller shall deliver the goods to the Buyer in the agreed quantity, quality and design. If it is not agreed how the goods should be packaged, the Seller shall package the goods according to customary practice; if such practice does not exist, then in a manner necessary for preserving the goods and protecting them.
3.9. The delivery time for the goods is 6 working days unless another period is explicitly stated in the online shop www.vnbeauty.store.
3.10. In the case of pre-orders of goods that are not yet in stock, an estimated indicative delivery time is provided and the Buyer acknowledges that this may change.
3.11. The Seller has the right to cancel the order if, due to stock depletion or unavailability of the goods, it is unable to deliver the goods to the Buyer within the period specified in these terms and conditions or at the price stated in the online shop, unless an alternative performance is agreed with the Buyer. The Buyer will be informed about the cancellation of the order by phone or email and, if the purchase price or part of it has been paid, the funds will be returned within 14 days to the account specified by the Buyer unless otherwise agreed with the Seller.
3.12. If the Buyer has chosen cash on delivery as the payment method and does not collect the shipment, the Seller is entitled to reimbursement of the delivery costs to the Buyer as well as the costs of returning the shipment to the Seller. The Buyer is obliged to pay these costs within 5 working days after being requested to do so by the Seller. The request may also be made by email.
4. Contract withdrawal
Withdrawal from the distance contract with the Consumer:
4.1. The Consumer has the right to withdraw from the contract concluded at a distance (unless otherwise specified below) within 14 days, which starts in the case of
a) the purchase contract from the date of receipt of the goods,
b) the contract which is the subject of several types of goods or the supply of several parts, from the date of receipt of the last delivery of goods, or
c) the contract, the subject of which is a regular repeated delivery of goods, from the date of receipt of the first delivery of goods
whereas this withdrawal must be sent to the Seller's address, or to the Seller's e-mail address, or the registered user can use the contract withdrawal form.
4.2. The Consumer may withdraw from the Contract, the subject of which is the delivery of Goods before the withdrawal period begins.
4.3. The Consumer as the BUYER cannot withdraw from the contract, the subject of which is:
a) the sale of goods made according to the specific requirements of the Consumer, custom-made goods or goods intended specifically for one consumer;
b) the sale of goods subject to rapid deterioration or destruction;
c) the sale of goods sealed in a protective packaging which is not suitable to be returned for health protection or hygiene reasons and whose protective packaging has been broken after delivery,
d) the sale of goods which, by their nature, can be inseparably mixed with other goods after delivery.
4.4. In the event of withdrawal from the contract, the Consumer is obliged to send the goods back to the address ProfiVN shop, s.r.o., Špitálska 10, 811 08 Bratislava no later than 14 days from the date of withdrawal from the contract. The time period shall be deemed to have been met if the goods have been handed over for transport at the latest on the last day of the period. The goods should be returned in full, with complete documentation, undamaged, clean, preferably including the original packaging, in the state and value in which they were taken over. In the case of consumer goods (e.g. cleaning products for goods, etc.), it is possible to withdraw from the contract only if the Buyer delivers the goods undamaged and unused in intact original packaging.
4.5. In the event of withdrawal from the contract, the Consumer as the Buyer shall only bear the cost of returning the Goods to the Seller or to the person authorized by the Seller for the takeover of goods.
4.6. The Consumer as the Buyer is obliged to pay a proportion of the price for the performance actually provided only in the event of withdrawal from the contract, the subject of which is the provision of services and its performance has already begun, for the performance actually provided until the date of delivery of the notification of withdrawal; the condition is that the Consumer has given explicit consent to such provision of services before the expiry of the withdrawal period within the meaning of § 4 par. 6 of the Act.
4.7. The Consumer as the Buyer acknowledges that if gifts are provided with goods, a gift contract is concluded between the Seller and the Buyer with the condition that if the right to withdraw from the contract is exercised, the gift contract loses its effectiveness and the Buyer is obliged to return the returned goods together with related provided gifts. In the event that these are not returned, these values will be understood as an unreasonable enrichment of the Buyer. In case of withdrawal from the gift contract, the purchase contract does not expire and the contracts are considered separately from this point of view.
4.8. In the event of withdrawal from the Contract, the Seller is not be obliged to return the funds to the Consumer before the goods are returned to him.
4.9. The Seller will return Consumer paid purchase price within period of 14 days after returning the goods to the Seller.
Withdrawal from contract with Entrepreneur.
4.10. In the case of contract with Entrepreneur, the provisions of the Commercial Code shall apply to the withdrawal.
5. Purchase price
5.1. The prices indicated for individual goods are final, i.e. including VAT and all other taxes and fees that the Buyer must pay to obtain the goods. This does not apply to any charges for transport, cash on delivery, or the costs for long-distance means of communication, which are listed in the so-called shopping cart and depend on the Buyer’s selection.
In the case of delivery outside the European Union, the purchase price is shown without VAT. The Buyer is solely responsible for the payment of any applicable local VAT and import duties in accordance with the laws of the country of delivery.
5.2. The Buyer acknowledges that there may be cases when the contract between the Seller and the Buyer is not concluded, especially when the Buyer orders the goods at a price published by mistake due to the fault of the Seller’s internal information system or a mistake by its staff. In such a case, the Seller shall be entitled to withdraw from the contract, even after the Buyer has received an e-mail confirming his order, and the Seller shall immediately inform the Buyer. Examples of when the price may be erroneous are, but not exclusively, the following cases:
- The price of goods is at first sight incorrect (e.g. does not take into account the purchase price or the usual price of goods);
- The price of goods has one or more digits missing or extra;
- The discount on goods exceeds 50%, without the goods being part of a special marketing campaign or a sale event marked with a special symbol and advertising the corresponding amount of discount.
5.3. The possible payment methods of the purchase price are indicated in the on-line shop, where the Buyer chooses the method of payment for Goods when ordering.
6. Transfer of ownership right and risk of damage
6.1. The ownership right to goods shall be transferred to the Buyer only after full payment of the purchase price. This principle will also be applied when a license or service is purchased.
6.2. The risk of damage to goods shall passer to the Buyer by its delivery.
7. Liability for defects
7.1. In the case of a purchase contract concluded with the Entrepreneur, the Seller shall be liable for defects within the meaning of the Commercial Code. The Seller may provide the Buyer with a quality assurance within the meaning of the Commercial Code.
8. Warranty
8.1. In the case of a purchase contract concluded with the Consumer, the warranty for goods is governed by the provisions of the Civil Code.
8.2. In the case of a contract with the Entrepreneur, the warranty for goods shall only apply if it has been provided by the Seller, namely to the extent and period to which it was provided, and in that case it shall be governed by the provisions of the Commercial Code.
8.3. The warranty does not cover normal wear and tear of items and its parts, which wear out and lose their service life.
8.4. The right to a free warranty repair expires by:
a) failure to provide the warranty certificate, accessories or documentation of goods,
b) failure to notify obvious defects in the takeover of goods,
c) damage to goods by excessive loading or use in breach of the conditions specified in the documentation,
d) damage to goods by unavoidable and/or unforeseeable events, accidental destruction and accidental deterioration,
e) interference with the goods by an unauthorized person.
9. Complaints procedure
9.1. The Seller shall be liable for any defect that the sold goods have at the time of delivery and which becomes apparent within two years from the date of delivery. If the goods have a defect at the time of delivery, the Buyer shall be entitled to claim such defect from the Seller. The Buyer may submit a claim by email to the following address. The Buyer may exercise their rights only if the defect was reported (claimed) within two months from its discovery, but no later than within two years from the date of delivery of the goods..
Contact points and persons for submitting a claim:
Name and address: ProfiVN shop, s. r. o.., Špitálska 10, 811 08 Bratislava, Slovakia
Contact details: Tel. +421903272802, E-mail support@vnbeauty.store
9.2. The claim must always be accompanied by a proof of the purchase of goods or services (invoice or cash register).
9.3. The goods subject to the complaint must, considering their nature, be presented clean and free from dirt. If the Buyer submits soiled goods, the Seller shall be entitled to return them to the Buyer for cleaning and to require that they be resubmitted for complaint handling once cleaned.
9.4. The provisions of paragraphs 9.5 to 9.11 of these GTC apply to complaints of goods purchased by the Entrepreneur. The provisions of paragraphs 9.12 to 9.20 of these GTC apply to complaints of goods purchased by the Consumer.
Special provisions for the Entrepreneur's complaints
9.5. The Seller shall be liable for any defect to goods at the time when the risk of damage to goods passes to the Buyer, even if the defect becomes apparent only after that time. If the Seller provides the Buyer with a quality warranty under § 429 of the Commercial Code, the Seller is responsible for defects in the goods that occur during the warranty period.
9.6. The Buyer is obliged to claim the defects immediately after it has been detected during the inspection performed after the takeover of goods, in the case of hidden defects that existed at the time of delivery of the goods no later than two years from the time of delivery of the goods. In the event that a quality guarantee has been provided, the Buyer is obliged to claim the defect immediately after its detection within the warranty period.
9.7. For each complaint, a complaint letter is drawn up in duplicate, one copy of which is given to the Buyer, the original is filed with the Seller.
9.8. In the event that the claimed goods have a defect for which the Seller is responsible, the Seller is entitled, at his discretion, to repair the defect or replace the defective goods with flawless ones.
9.9. The period for the removal of the defect is usually 30 days from the receipt of the claimed goods.
9.10. In the event that it is not possible to settle the claim within this period due to delivery times for the supply of spare parts, or new goods in the case of exchange of goods, the Seller is entitled to extend the deadline for processing the complaint by delivering a notice of extension to the Buyer, even repeatedly; the notification can also be delivered by E-mail. Maximum extension of deadline is 6 months. If the complaint is not settled even within 6 months of receipt of the claimed goods, the Buyer is entitled to withdraw from the contract.
9.11. If the defect is not covered by the warranty, or it is a defect for which the Seller is not responsible in accordance with law or these GTC, the complaint shall be rejected and the Buyer informed. In such a case, the Buyer is obliged to compensate the Seller for all costs incurred by the Seller in verifying the legitimacy of the claim.
Special provisions for Consumer complaints
9.12. If the complaint is lodged by means of distance communication, the Seller shall provide the Consumer with confirmation of receipt of the complaint immediately; if this is not possible, the confirmation must be provided without undue delay, but no later than together with the document on the handling of the complaint. Confirmation of the complaint need not be provided if the Consumer can prove that the complaint was lodged in another verifiable manner. The confirmation may also be sent by email.
9.13. If the goods subject to the complaint had a defect at the time of delivery which became apparent within two years from delivery, the Buyer shall be entitled to request its removal by replacement or repair. The Buyer may not choose a method of remedy that is impossible or would cause the Seller disproportionate costs, taking into account all circumstances, in particular the value the goods would have had without the defect, the seriousness of the defect, and whether the alternative method would cause the Buyer substantial inconvenience. The Seller may refuse to remove the defect if repair or replacement is impossible or would require disproportionate costs considering all circumstances.
9.14. The Seller shall deliver the repaired or replacement goods to the Buyer at the Seller’s own expense by the same or similar method by which the Buyer delivered the defective goods, unless otherwise agreed. If the Buyer fails to collect the goods within six months from the date they were to be collected, the Seller may sell them. If the goods are of significant value, the Seller shall notify the Buyer in advance of the intended sale and provide an additional reasonable period for collection. The Seller shall, without delay after the sale, pay the Buyer the proceeds from the sale less the expenses reasonably incurred for storage and sale, provided that the Buyer claims the right to the proceeds within the reasonable period specified in the Seller’s notice. The Seller may, at its own expense, destroy the goods if they cannot be sold or if the expected sale proceeds would not even cover the reasonable storage and sale costs.
9.15. The Seller shall handle the complaint within a reasonable period, but no later than 30 days from the date of its submission, unless a longer period is justified by objective reasons. If the Seller receives the subject of the complaint at a later date than the complaint was filed, the time limit for handling the complaint shall begin from the date the Seller takes possession of the goods; however, at the latest from the moment the Seller prevents or obstructs the Buyer from delivering the goods. After the expiry of this period, the Buyer shall have the right to withdraw from the contract or to demand the replacement of the goods with new ones.
9.16. If the Seller rejects liability for the defect, the reasons for rejection shall be communicated to the Buyer in writing. If the Buyer proves the Seller’s liability for the defect by means of an expert opinion or professional assessment issued by an accredited, authorized, or notified body, the Buyer may raise the defect again and the Seller may not refuse liability for it.
9.17. IThe Buyer shall have the right to a reasonable reduction of the purchase price or may withdraw from the purchase contract without providing an additional period for performance if:
a) the Seller has not repaired or replaced the goods,
b) the Seller has not repaired or replaced the goods in accordance with Section 623 (4) and (6) of the Civil Code,
c) the Seller has refused to remove the defect under Section 623 (2) of the Civil Code,
d) the goods exhibit the same defect despite repair or replacement,
e) the defect is of such a serious nature as to justify an immediate price reduction or withdrawal from the contract, or
f) the Seller has declared, or it is apparent from the circumstances, that the defect will not be remedied within a reasonable time or without causing significant inconvenience to the Buyer.
9.18. Upon withdrawal from the contract or part thereof, the Buyer shall return the goods to the Seller at the Seller’s expense.
9.19. Following withdrawal from the contract, the Seller shall refund the purchase price to the Buyer no later than 14 days from the date the goods are returned to the Seller or upon proof that the Buyer has sent the goods to the Seller, whichever occurs first.
9.20. The Seller shall refund the purchase price or pay the Buyer the price reduction by the same payment method used by the Buyer when paying for the goods, unless the Buyer expressly agrees to another method of reimbursement.
10. Force majeure
10.1. If there is a situation which could not be foreseen at the time of signing the contract and which causes an obstacle on the part of the Seller in the performance of his contractual obligations, the Seller is entitled to postpone the date of performance by the time that the obstacle lasted.
10.2. Force majeure also includes events that are beyond the control of the Seller, such as wars, revolts, riots, strikes, natural disasters, as a result of these facts, delayed supply of materials not caused by the Seller, energy outages, pandemics and epidemics, including measures by states aimed at overcoming them and similar events of force majeure, which interfere with the meeting of the Seller's contractual obligations.
10.3. The Seller shall immediately inform the Buyer of the impediment of force majeure.
10.4. If the impediment of force majeure lasts more than 60 days, each of the Parties is entitled to withdraw from the Contract.
11. Changes to the GTC
11.1. The Seller is entitled to change these General Terms and Conditions by publishing the change or the new version on its website and from that moment the change is effective for all subsequent orders made after this date of publication.
12. Personal data protection
12.1. The personal data provided by the Buyer will be processed by the Seller as the Controller (the “Controller”) within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the Directive 95/46/EC (General Data Protection Regulation - GDPR) and the Act No. 18/2018 Coll. from on the protection of personal data and on supplements and amendments to certain acts, as amended.
12.2. In the processing of personal data, the Buyer is the data subject, i.e. the person whose personal data are processed, relate to the Buyer. For the purpose of processing personal data, the Seller is in the position of the Controller.
12.3. For the order, it is necessary for the Buyer to provide the Seller with some personal data, namely: name and surname, address of residence (street, number, postal code, municipality, Country), e-mail and telephone, as well as payment details (payment card details, bank account number) for payment of the purchase price, as well as possible refund of the price in case of withdrawal from the contract. We further process this personal data.
12.4. All personal data you provide to us is confidential and will be treated accordingly. The Seller takes a responsible approach to the protection of personal data, has implemented and is constantly improving its protection system. Personal data are processed only to the extent necessary and for the necessary time, in accordance with applicable law and established internal rules.
12.5. The Seller takes a responsible approach to the protection of personal data, has implemented and is constantly improving its protection system. Personal data are processed only to the extent necessary and for the necessary time, in accordance with applicable law and established internal rules.
12.6. Personal data of the Seller is processed for the purpose of concluding contracts and selling goods, as well as for the purposes of any claims, and if you give us your consent for marketing purposes and for keeping a loyalty card system if it is in place.
12.7. The Seller: has the right to be informed about the processing of their personal data, in particular access to personal data, correction of incorrect or completion of incomplete data, in justified cases to limit the processing or deletion of personal data, and in case of violation of the provisions of the GDPR or the Personal Data Protection Act to lodge a complaint with a supervisory authority, Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27. The Buyer's personal data will be stored for the period necessary for the sale of goods, if the Buyer wants to be registered in this system and any complaints; after the expiry of the stated period it will be disposed of.
12.8. Personal data are processed in accordance with the basic principles of personal data processing, where:
- the personal data may be processed only in a lawful manner and in such a way that there is no breach of the fundamental rights of the data subject;
- the personal data may only be collected for a specific intended and legitimate purpose;
- the personal data processed must be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
- the personal data must be correct and updated as necessary;
- the personal data must be processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing of the personal data, accidental loss, destruction or damage to the personal data, by appropriate technical and organizational measures;
- the personal data of the data subject must be processed exclusively and only in a manner that adequately ensures the protection of the rights and freedoms of natural persons with regard to the processing of their personal data in information systems.
More detailed information on personal data protection can be found in the personal data protection policy (see PERSONAL DATA PROTECTION PRINCIPLES).
13. Settlement of disputes
13.1. Each Consumer has the right to turn to the ADR entity in order to protect their consumer rights.
13.2. Pursuant to the Act No. 391/2015 Coll. on alternative dispute resolution for consumer disputes and on supplements and amendments to certain acts, the Slovak Trade inspection, the Central Inspectorate, the Department for International Relations has competence for the alternative dispute resolution for consumer disputes, with the registered office at Bajkalská 21/A, P.O. BOX 29, 827 99 Bratislava, Tel.: +421 (0)2/58 27 21 23, or +421 (0)2/58 27 21 41; internet address: https://www.soi.sk/sk; electronic submission address: ars@soi.sk or adr@soi.sk.
14. Final provisions
14.1. All contracts and agreements between the Seller and the Buyer shall be governed by the law and order of the Slovak Republic.
14.2. If the relationship established by the contract contains an international element, then the parties agree that the relationship is governed by the law of the Slovak Republic. This shall be without prejudice to the rights of the consumer arising from applicable law.
14.3. All rights to the Seller's website, in particular copyright to the content, including page layout, photos, films, graphics, trademarks, logos and other content and features belong to the Seller or to any of its contractual partners. It is prohibited to copy, modify or otherwise use the websites or any part thereof without the permission of its owner.
14.4. The Seller shall not be liable for errors resulting from interference by third parties to the websites of its e-shop www.vnbeauty.store or as a result of their use in violation of their designation.
14.5. A sample form for the Consumer's withdrawal from the contract is attached to these GTC.
14.6. These GTC enter into force and effect on 1st July 2024.
MODEL WITHDRAWAL FORM WITH THE CONSUMER
(Complete and return this form only if you wish to withdraw from the contract)
To: ProfiVN shop s. r. o. , CIN: 55 547 858, with the registered office Špitálska 10, 811 08 Bratislava, Slovakia
I hereby notify* that I am/we are* withdrawing from the contract for the following goods/from the contract for the provision of this service*: ..............
Date of order/date of receipt*……………………………………
Name and surname of the consumer/consumers *.
Address of the consumer/consumers *.
Signature of the consumer/consumers * (only if this form is submitted in paper form).
Date .........................................
* Delete as appropriate.